Digital Scrapbooking Experience FAQ

1. When does registration open?
2. How do I register for DSE?
3. What supplies should I bring to DSE?
4. What do I do when I arrive at DSE?
5. What is the age limit for DSE students?
6. I have registered for DSE, now how do I view my Registration?
7. Can I view the schedule for other people I registered?
8. I lost my confirmation number and/or the link to view my registration. How do I find it?
9. Can I change my class schedule after I've already registered?
10. Can I cancel or transfer my DSE registration?
11. Will you accommodate my special needs at DSE?
12. Is it safe to purchase products or services from other event attendees?
13. What if I don't own a laptop?
14. What if I have a special dietary need for lunches?
15. Are there contests at the event to participate in?
    

1. When does registration open?

Registration for the 2009 Digital Scrapbook Experience will begin online, on Wednesday, June 3, 2009 at 8:00 PM EST.,

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2. How do I register for DSE?

On the date and time that registration opens, a "Register Now" button will appear on the DSE home page.  Simply click on the registration button. You will be asked to input your information including e-mails.  Be sure not to opt out of the e-mails when you receive them or you will miss important show updates.  Also be sure to add us to your safe e-mail list so our e-mails don't end up in your junk box.

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3. What supplies should I bring to DSE?

Don't forget your laptop, of course, but here are some other supplies you'll need for your weekend!.
1. Make sure that you have the required programs on your computer before you come. A complete list of required programs will be provided in plenty of time prior to the event.              2. Laptop power cord or extra battery, peripherals like mouse, and mouse pad.
3. Notepad for all those new tips, tricks and techniques.
4. Pen or pencil.
5. Your Camera- (just in case).
6. A jump drive for sharing files (not required, just a recommendation).

*Some additional supplies will be needed for individual classes. As we get closer to the event we will be sending out a complete list of class supplies. Also, be sure to check the website for class descriptions and homework from your teachers.

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4. What do I do when I arrive at DSE?

Please plan to arrive at the DSE-host hotel between Thursday morning and afternoon. We have some fun activities planned, such as Ala Carte classes and a Basic Photoshop class.  This course will be a refresher to those students that feel they need a little more working knowledge of their system before classes begin on Friday.

Registration will begin Thursday afternoon where you will pick up your event materials, including name badge, class tickets, hotel map, Store coupon and more! Just follow the signs to find us. (The registration desk will be in a lobby near all the meeting rooms.) We will officially kick-off our weekend on Thursday evening with an introduction of our instructors and a keynote presentation.

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5. What is the age limit for DSE students?

Students attending DSE must be at least 12 years old and be able to sit and participate in classes. No children under 12 will be permitted at the event.

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6. I have registered for DSE, now how do I view my Registration?

After you finalize your event registration, you will receive a confirmation email. Follow the instructions in the email to view your DSE registration.

To view your registration, there are two options:

From the confirmation email, simply click on the link to "View your online registration confirmation" and enter the confirmation number provided in the email.

Or, you can return to the event registration page (by clicking the "Register Now" button). Re-enter your first name, last name and email address as if you were registering for the event again. You will receive a message from the system indicating that a registration already exists. Click the option to modify your schedule.

When you are viewing your schedule, there are tabs across the top of the page that will allow you to view, modify, add to or cancel your registration.

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7. Can I view the schedule for other people I registered?

If you registered another guest for DSE, you can view their event schedule by scrolling down to the bottom of your confirmation. Click on the magnifying glass by the individual's name and view their schedule.

*Please note: You will not be able to modify your guest's registration from your account. Only the guest can login using their own confirmation number received via their personal confirmation email to make changes to this registration.

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8. I lost my confirmation number and/or the link to view my registration. How do I find it?

If you've lost the link to the event registration viewing mode and/or your confirmation number sent in your confirmation email, you can retrieve this information by simply returning to the main event website and clicking "Register Now." Re-enter your first name, last name and email address as you did when you first registered for DSE. You will receive a message from the system indicating that a registration already exists. Click the option to modify your schedule. A window will open up for you to enter your confirmation number. Below this there will be an option to have your confirmation number emailed to you. Click that option and you should receive this automated email in 1-3 hours.

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9. Can I change my class schedule after I've already registered?

Yes, you can change your class schedule as long as seats in other classes are still available or until registration closes. Log into your student schedule from the DSE home page and select your schedule to make changes. If you selected the Novice option at the start of the registration process you will receive only those class options and you will get to select your class choices of group 1 or group 2.  You will not be able to take advanced classes once you select the novice option.

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10. Can I cancel my DSE registration?

Yes you can. Please review the refund dates and amounts below:

To cancel your DSE registration, you must wait 24 hours after you register. Then simply log in to your student account and click the "Cancel registration" link at the bottom.

You must cancel your DSE registration by June 10 to receive a full refund.

If you cancel your DSE registration by July 22, 2009, your tuition will be refunded less a cancellation fee of $50.

If you cancel your DSE registration by August 27, 2009, your tuition will be refunded less a cancellation fee of $100.

If you cancel your DSE registration after August 27, 2009, your cancellation fee is the entire tuition amount; thus, you will not receive a refund. Refunds, where eligible, will be applied to the same credit card used to pay for DSE tuition.

If you have any questions about your registration cancellation, e-mail us at dseinfo@creativecraftsgroup.com

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11. Will you accommodate my special needs at DSE?

Yes. We want to make sure that every student has a great time at DSE. If you have special needs, please notify us ahead of time so we can help make your DSE experience as enjoyable as possible. Please e-mail us at dseinfo@creativecraftsgroup.com and let us know how we can assist you. Each DSE host hotel is in compliance with the Americans with Disabilities Act, and they will do everything possible to accommodate your needs.

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12. Is it safe to purchase products or services from other event attendees?

When planning to attend a CK Media event, you may meet groups or individuals online on various message boards or in person selling products or services to attendees. CK Media does not sanction or accept responsibility for these activities that are conducted independently by outside sources. We do want to warn you that there have been problems in the past where attendees have paid for products they did not receive. We urge you to use your best judgment when purchasing items from independent groups or individuals.

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13. What if I don't own a laptop?

We will provide you with the information for a local laptop rental company. You will need to make sure that the necessary software is on the system.  Be sure to copy any additional information that you might need like homework or photos onto a CD so that you can access that information during your class. Laptop rental fees can be viewed in the attached link.

Laptop Rental Fees

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14. What if I have a special dietary need for lunches?

We will be serving lunch for students on Friday and Saturday, so please advise us of any dietary restrictions that you might have.  Special Dietary needs will be handled on a case by case basis and is dependent upon that hotels ability to adapt to those needs.  We will do everything within our power to accommodate any special food restrictions.  We will also have a small number of vegetarian options available for those who request them in advance.  If you have any dietary restrictions, (i.e. gluten free or nut allergies) please let us know well in advance so that we can coordinate with the hotel chef.  Those of you requiring vegetarian meals will need to let us know in writing within 3 weeks of the event.

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15. Are there contests at the event to participate in?

PAGE LAYOUT CONTESTS

Entries due Friday at 4 p.m. at the DSE Information Desk

A winner and an honorable mention will be awarded in each of the following categories: Photography, Journaling, Most Entertaining, and Overall.

Bring a color copy of your best layout for a chance to win.

Important details at a glance:

• Complete the entry form, available in your registration packet.

• Turn in your layout and entry form to the DSE Information Desk by 4 p.m. on Friday.

• Limit one layout (up to a two-page spread) per student, per category (digital and hybrid).

• No originals will be accepted. Submit copies only.

• Winners will be announced at the Saturday night Send-Off.

To enter the Page-Layout Contest, submit your most exceptional digital or hybrid layout (up to a two-page spread). You must be a registered DSE student, and you are limited to one contest entry per category. Submissions may be color copies, color printouts or color photos (No originals will be accepted. Submit copies only. (Entries in the Hybrid layout contest may be originals, but must be picked up by the end of the event) ). Layouts must be the original work of the entrant and must include a complete supply list, crediting all ideas and products used on the page. Pages will be judged on creativity, originality, craftsmanship, journaling and photo quality.

To apply, fill out the form included in your registration packet, then attach the form to the back of your layout. Be sure to tape any multiple page spreads together in the correct order and write your name on each page to ensure your layout is displayed correctly for the judges. We will accept entries until 4 p.m. on Friday. The winning layouts will be announced at the Saturday night Send-Off. Need not be present at Send-Off to win.

SPONSOR APPRECIATION CONTEST

Entries due Saturday at 1 p.m. at the DSE Information Desk

Create a thoughtful card, or other item as a way to thank your DSE teachers and sponsors for all the time, effort and cost of supporting DSE! Then enter it in the Sponsor Appreciation Contest for your chance to win prizes!

Important details at a glance:

• Pair up with one friend, or work individually.

• Visit the DSE Information Desk at the event to sign up for the sponsor you will be thanking.

• Turn in your original entry to the DSE Information Desk by 1 p.m. on Saturday

• Winners will be announced at the Saturday night Send-Off.

Once you get to DSE, you'll be amazed at how much our sponsors have done to prepare for you. They're busy working on their classes and projects, even brushing up on the latest techniques to show you. Our DSE sponsors do so much to make your experience enjoyable, without them, DSE would not be such a success. Look for a meaningful way to THANK the sponsors that have done so much in preparation for this event. Write a gracious note that will brighten their day, or create a collage that conveys how much you appreciate them and their efforts.

Pair up with one friend, or work individually. Visit the DSE Information Desk at the event to sign up for the sponsor you will be thanking. Your challenge is to muster the creativity to compose the best card thanking your sponsors. (Feel free to use some of those generous product donations they've given you!) You'll have until Saturday at 1 p.m. to return your masterpiece. Please remember that your card will be sent to the sponsor and must be "mail friendly".

Cards will be judged on creativity, originality, craftsmanship and journaling. There will be a first, second and third place winner. Contest rules and entry forms will be available at the DSE Information Desk. Prizes will be awarded at the Saturday night Send-Off. Need not be present at Saturday night Send-Off to win, however, if a prize is awarded to a group entry, the person who claims your prize will assume responsibility for distributing the prizes to the other member of the group.

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